1. Our Commitment to You
At Hybrids Forcesgolf Shop, we’re dedicated to providing tour-quality golf equipment with the same precision we put into crafting every driver, wedge, and golf bag in our collection. These terms are designed to ensure transparency and mutual understanding between us and our valued customers.
2. User Responsibilities
2.1 Account Accuracy
When creating an account or placing an order, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials.
2.2 Prohibited Activities
You agree not to:
- Use our site for any unlawful purpose
- Attempt to gain unauthorized access to our systems
- Interfere with the proper working of our website
- Misrepresent your identity or the intended use of purchased products
3. Products and Services
3.1 Product Descriptions
We strive to accurately describe all products including Cart Bags, Complete Sets, Drivers, Fairway Woods, Hybrids, Travel Bags, and Wedges. However, slight variations in color or appearance may occur due to monitor settings.
3.2 Custom-Fitted Clubs
Custom-fitted clubs are marked as final sale and cannot be returned unless defective upon arrival.
3.3 Complete Sets
Complete golf sets may only be returned if the entire set is unused and in original packaging with all tags attached.
4. Ordering and Payment
4.1 Order Acceptance
Your order represents an offer to purchase which we accept by sending an order confirmation email. We reserve the right to refuse any order for any reason.
4.2 Payment Methods
We accept:
- Visa
- MasterCard
- JCB
- PayPal
All payments are processed securely. You represent that you have the legal right to use any payment method you provide.
4.3 Pricing
All prices are in US Dollars. While we strive for accuracy, if we discover an error in pricing, we will notify you and either cancel the order or give you the option to confirm at the correct price.
5. Shipping Policy
5.1 Processing Time
Orders are processed within 1-2 business days (excluding weekends and holidays). You’ll receive tracking information via email once your order ships.
5.2 Shipping Options
We offer two shipping methods:
- Standard Shipping: $12.95 via DHL or FedEx (10-15 business days after shipment)
- Free Shipping: Available on orders over $50 via EMS (15-25 business days after shipment)
5.3 International Orders
We ship worldwide except to certain Asian countries and remote regions. International customers are responsible for:
- Customs fees, taxes, and duties
- Providing complete and accurate shipping addresses
- Understanding that delivery times may be extended due to customs processing
6. Returns and Exchanges
6.1 Return Policy
We accept returns of unworn, unused merchandise in original packaging with all tags attached within 15 days of delivery. Non-returnable items include:
- Complete Sets (unless entire set is unused)
- Custom-fitted clubs
- Any equipment showing signs of use (grass marks, ball scuffs, etc.)
6.2 Return Process
- Email [email protected] within 15 days with your order number and return reason
- Repackage items securely in original packaging with all accessories
- Ship to: Hybrids Forcesgolf Shop Returns, 2403 Dye Street, Mesa, AZ 85201 USA
Return shipping costs are the customer’s responsibility unless the return is due to our error.
6.3 Refunds
Refunds are processed within 3-5 business days after we receive your return and will be issued to your original payment method.
6.4 Exchanges
Exchanges are subject to availability. You’ll be responsible for any price difference and additional shipping costs.
7. Intellectual Property
All content on our website including text, graphics, logos, and product designs are our property or licensed to us and protected by intellectual property laws. You may not use our content without express written permission.
8. Limitation of Liability
To the fullest extent permitted by law, Hybrids Forcesgolf Shop shall not be liable for any indirect, incidental, or consequential damages arising from your use of our products or website. Our total liability for any claim shall not exceed the purchase price of the product in question.
9. Governing Law
These Terms shall be governed by the laws of the State of Arizona, USA, without regard to its conflict of law provisions.
10. Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our site constitutes acceptance of the modified Terms.
11. Contact Us
For questions about these Terms or any other inquiries:
Hybrids Forcesgolf Shop
2403 Dye Street, Mesa, AZ 85201 USA
Email: [email protected]
Website: www.progolfdrivers.com