At Hybrids Forcesgolf Shop, we’re committed to delivering tour-quality golf equipment with the same precision we put into crafting every driver, wedge, and golf bag in our collection. Our shipping and returns policies are designed to match the excellence of our products.

Shipping Information

Order Processing

All orders are processed within 1-2 business days (excluding weekends and holidays). You’ll receive a confirmation email with tracking information once your order ships.

Shipping Methods & Delivery Times

Standard Shipping: $12.95 via DHL or FedEx

  • Delivery within 10-15 business days after shipment
  • Recommended for time-sensitive orders

Free Shipping: Available on orders over $50 via EMS

  • Delivery within 15-25 business days after shipment
  • Economical option for larger orders

Note: Delivery times are estimates and may vary based on destination and customs processing. We ship worldwide except to certain Asian countries and remote regions.

International Shipping

For international customers:

  • Customs fees, taxes, and duties are the responsibility of the recipient
  • Please ensure your shipping address is complete and accurate
  • Delivery times may be extended due to customs processing

Returns & Exchanges

We stand behind our premium golf equipment with a straightforward returns process that matches the precision of our clubs. If your purchase doesn’t meet your expectations on the course, we’ll make it right.

Our Return Promise

We accept returns of unworn, unused merchandise in original packaging with all tags attached within 15 days of delivery.

Non-Returnable Items:

  • Complete Sets (unless the entire set is unused and in original packaging)
  • Custom-fitted clubs (clearly marked as final sale at purchase)
  • Any golf equipment showing signs of use (grass marks, ball scuffs, etc.)

Simple 3-Step Return Process

Step 1: Initiate Your Return

Within 15 days of delivery, email our customer service team at [email protected] with:

  • Your order number
  • Product(s) you wish to return
  • Reason for return

Return Request Template:

Subject: Return Request for Order #[Your Order Number]

Body:
Dear Hybrids Forcesgolf Team,
I would like to initiate a return for my recent purchase (Order #[Your Order Number]).
Items to return: [List product names]
Reason for return: [Please specify]
Please provide return instructions at your earliest convenience.
Best regards,
[Your Full Name]
[Your Contact Information]

Step 2: Package & Ship

After receiving your return authorization:

  • Repackage items securely in original packaging
  • Include all original accessories and documentation
  • Ship to:
    Hybrids Forcesgolf Shop Returns
    2403 Dye Street
    Mesa, AZ 85201 USA
  • Email us your tracking number

Note: Return shipping costs are the customer’s responsibility unless the return is due to our error.

Step 3: Refund Processing

Once we receive and inspect your return:

  • Refund Timeline: 3-5 business days after we receive your return
  • Refund Method: Original payment method (Visa, MasterCard, JCB, or PayPal)
  • You’ll receive email confirmation when processed

Exchange Process

For exchanges (subject to availability):

  • Follow the return process above
  • In your email, specify the replacement item desired
  • We’ll process the exchange once we receive your return
  • You’ll be responsible for any price difference and additional shipping costs

International Returns

For customers outside the U.S.:

  • All customs forms must be marked as “Returned Goods” to avoid duties
  • Original shipping fees are non-refundable
  • Returns may take 3-4 weeks to reach our facility

Quality Assurance

Every Hybrids Forcesgolf product undergoes rigorous quality control before shipping. If you receive damaged or defective merchandise, contact us immediately at [email protected] with photos of the issue for expedited resolution—we’ll cover return shipping in these cases.

For any questions about our shipping or returns policy, contact our customer service team who know our products as well as our club designers know their craft.

Hybrids Forcesgolf Shop
[email protected]
www.progolfdrivers.com